Written by Sales Executive (Current Employee) from West Malling, Kent on 7 January 2020. manager unfair, overwhelming work load, long hours, building and sites are nice working environments however managers consistently threaten you with your job. Will be returning as and when required. We would like to show you a description here but the site won’t allow us. After 5 days i get an email to say its ready to be collected , its miles away from were i live and they refused to bring the car back to us. Very poor service. Welcome to Big Motoring World Blue Bell Hill Blue Bell Hill is the latest in a series of exciting developments for us at Big Motoring World. Very happy with my new car however the administration side of things did take a long time. The customer service provided by them is beyond exceptional. Test drove the car and decided to get it there and then. Everything was streamless and all done and dusted in 2 days.Would definitely recommend them. You can watch the test from a viewing area but you are not allowed to interrupt the tester. We took it home then the engine service now message came up . Although this meant that I had from Kent, the deal was done from phone call, to collecting my new car, in less than a day.
Appointment made and time agreed. Straight forward buying of a new car. Strong flow of stock always coming through. They sent someone to collect and bring it back & cleaned it so once we were finally able to drive it away it did all look great and the air con seemed to be working. We set ourselves apart by offering a greater range of high quality second-hand vehicle with over 1000 cars on site at affordable prices and recently adding Audi's and Volkswagen to our selection. Will use again. While the car itself was very competitively priced, the touchscreen in the car didn’t work properly. Strange thing to say. I was kept waiting for so long, that out of sheer frustration, I was able to choose a car at Enfield. ", "Avoid and … We set ourselves apart by offering a greater range of high-quality second-hand vehicles than any other second-hand dealer in the UK. A real pleasure. Oliver was absolutely amazing! I initially chose a car at a different BMW site. I said I'd take the risk of the car being sold and if I liked it I would pay a deposit, but not pay a deposit until I had driven the car. Kent staff masked and following covid safety guidelines. We were told to arrive at 0930 to collect the car. Overall, very good. There was plenty of drinks offered and they did check on us regularly. big assist protect - from big motoring world HELP WHEN IT MATTERS MOST WE HAVE PUT TOGETHER WHAT WE BELIEVE IS THE BEST WARRANTY PACKAGE AVAILABLE, WITH A COMBINATION OF HIGH-QUALITY COVER, BREAKDOWN AND RECOVERY SERVICE WITH A 24/7 CUSTOMER HELPLINE Hi no mats in car missing after valet can't contact anyone to get replacement. So overall happy with the car but the service is lacking. The guy who we completed the sale with the previous day did not acknowledge us even with a hello. Whilst we have just purchased a car from them which we are very happy with, the process of buying it wasn’t as smooth as we’d have liked.
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